FAQs

Got questions?

Review the frequently asked questions below to get instant help. Can’t find what you’re looking for?  Contact us!

Is Equal Legal only available to women business owners?

Our services benefit women business owners, but are also applicable to men, minority and equally owned businesses and we do not exclude any person from subscribing to Equal Legal based on any classification such as gender, race, sexuality, disability, religion, creed or otherwise.

Is Equal Legal only available in California?

Due to each state having its own regulations governing the practice of law, currently Equal Legal is only available in California for California legal matters.  Subscribe to our newsletter to stay informed of developments in other states.

Does Equal Legal provide legal advice?

Equal Legal itself does not provide legal advice and Equal Legal is not a law firm. Attorneys are made available throughEqual Legal membership who offer free and discounted legal services as third-party independent contractors who agree to provide legal services directly to you, not through Equal Legal, via a separate retention agreement between you and the attorney.

Is Equal Legal an insurance provider?

Equal Legal is not insurance. The Legal Plans offered through Equal Legal are not contracts of insurance or indemnification insurance plans. Equal Legal is not an insurance company and does not guarantee legal representation in every situation. The Legal Plan provides Equal Legal customers with access to free and discounted legal services from Plan Attorneys. Equal Legal does not reimburse or indemnify any plan member or pay any attorneys, plan attorney, or law firms for attorney fees or expenses.

I already paid the subscription, why is attorney asking me for a separate retainer fee?

Equal Legal subscriptions include a number of free and discounted services and access to discounts on standard participating attorney rates.  It operates similarly to a roadside assistance service who may pick you up and tow you to a mechanic, but if there is additional work to do on your car like replace your battery, you will need to pay those extra costs.  Your membership will give you discounts on additional services.

If I subscribe to Equal Legal can I still hire another attorney?

Absolutely.  At all times, you have the right to hire and consult another attorney at your own expense.

Can I book a free consultation with an attorney directly?

Unlimited consultations on new legal matters are a benefit offered through the Equal Legal platform and are only available when booked through Equal Legal.  Our online member portal makes it easy and convenient to book consultations instantly.

Does Equal Legal only provide access to business law?

Equal Legal currently focuses on providing access to non-litigious, legal services for business owners.  For other areas of law or for litigation matters you will need to consult a different attorney at your own expense

What if Plan Attorneys are unable to assist with my legal matter?

No attorney can advise on every area of the law, and at times they may be prevented from representing you due to a conflict of interest. If this situation arises, the attorney will explain the reasons to you and will refer you to another attorney if appropriate. Please also refer to section 5 of the Service Agreement on Exclusions and Conflicts.

Will a conflict check apply if I retain a Plan Attorney?

Yes. Equal Legal plan attorneys are subject to the same rules and regulations as all other attorneys practicing within the State of California and representation of you will be subject to a check for conflicts of interest.

What if I am dissatisfied with the conduct of a Plan Attorney?

You have the right to file a complaint with your state’s bar association concerning the conduct of an affiliated attorney under a legal plan provided by Equal Legal.  You may also raise any concerns regarding non-legal, general issues with Equal Legal customer support by using the form below.

What if I want to cancel?

You have the right to cancel your Equal Legal subscription by providing at least five (5) days’ notice before the start of the next renewal period for such subscription.   After cancellation, your membership will remain active until the end of the applicable period. To cancel you must login to your member area and click on ‘Unsubscribe’.  Following cancellation, you will no longer have access to the member area.

I’m having trouble logging into the member area and/ or booking an appointment

Please contact customer support using the contact form below and someone will be in touch with you as soon as possible to resolve the issue.

I would love to share my story about my woman’s business, are you interested?

Of course! Equal Legal is always scouting for inspirational stories about your businesses to publish on our website.  If you are interested in being featured as Woman Business Owner of the Week – please reference this in your message using the contact form below.  Even if you’re not a woman business owner, we may be interested in your story!

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